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| 9.5 | Relationships Tip - Smile on the Phone |
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How to improve your personal connections by smiling and giving an enthusiastic greeting when you are on the phone.
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 | Smile! Even though they cannot see it, it actually causes chemical mood changes in your brain that will translate through the call. They will feel like you want to talk to them! In return they will want to talk to you. Your sales, rapport and ability to persuade will all be improved.
If you know who is calling, take a second and think about that person’s positive qualities. Wow! They are so smart! They are so nice! They dress so well! They are so nice to animals! Whatever these qualities are, keep them in mind. Then honestly feel happy that they are calling. Then smile! Keep that smile and answer the phone and give an enthusiastic greeting.
Keep a mirror by your phone. Check your smile in the mirror before you answer the phone.
“Every time you smile at someone, it is an action of love, a gift to that person, a beautiful thing.”
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If you like this tip, read these books!: |
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Further Information
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