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9.6Management Tip - If You Have to Criticize, Make it Short
9.6/10
110
votes
1/13/2009
How to guide people without causing resentment.
If you have to criticize a person for their performance, make it short. Sit them down, make sure that they know that you are serious and that what you are about to discuss is important. Then, give it to them straight. Write and rehearse the statement beforehand. Make it as short and easy to understand as possible. Tell them what they did wrong and why it is wrong.

DO NOT REPEAT YOURSELF. Do not patronize. They heard you the first time and they understood. Do not keep bringing up the issue. Do not mention it again unless the performance problem reoccurs.

Remember, criticism is important! It is the only way to teach your employees what to do and what not to do. But make sure to follow any criticism with honest appreciation for the things they are doing correctly. Make sure they feel important and that they are contributing to the company, family or social group.
To learn more about motivating people, try reading the classic How to Talk So Kids Will Listen and Listen So Kids Will Talk by Dale Carnegie.
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Here are some other related tips:
Don't Brag about Yourself
Don’t Complain or Blame
Admit When You Are Wrong

Further Information
How to Give Criticism to Your Employees
How to Criticize Effectively
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CommentsShowing Comment 1 - 2 of 2
1hRVvMeWUxNyUHRZLM
Sounds great to me BTWHDIK
Comment 1 On:If You Have to Criticize, Make it Short
Added By: wvnvZTPygSNiRzExy
Added On: 4/26/2011 12:41:45 PM
2When I make a mistake I am sorry.
Don't blame others for your mistakes. Admit them, learn from them and move on.

Don't make the mistake of criticizing too much! This can create hostile feelings. When this happens, you are the one making the mistake!
Comment 2 On:If You Have to Criticize, Make it Short
Added On: 2/3/2009 5:35:00 PM
1